Website maintenance and support for the site you already have

A typical plan covers software and plugin updates, backups, security scanning, uptime monitoring, small bug fixes and a monthly report. Many plans also include a few hours for content or design changes. We list what is covered in writing, so you know what you are paying for and what counts as extra.

Price depends on the platform, the size and complexity of the site, whether it takes payments and how quickly you need responses. A small brochure site costs far less to maintain than a busy shop. After a health check we propose a plan with a fixed monthly fee and clear limits.

Yes. We start with a health check, take full backups and document the setup before changing anything. This works for WordPress, Shopify, other CMS platforms and custom code, whoever built them. If we find serious problems, we explain them and the cost of fixing them first.

Core software, themes and plugins receive security and compatibility fixes, and attackers target sites that fall behind. Hosting and browsers also change, which can break older code. Regular, tested updates are cheaper than recovering from a hacked or broken site.

It depends on how often content changes. A brochure site might be backed up daily, while an active shop should be backed up several times a day or continuously. We keep copies off the server and test restores periodically, because an untested backup is only a hope.

Yes. We take the site offline or into maintenance mode if needed, remove malware and spam pages, replace compromised files, reset all credentials, find and close the entry point, and request review if search engines flagged the site. Then we harden and monitor it.

Common causes are new plugins, large images, a failing database, a hosting change or an attack. We measure the site, find what changed and fix the biggest cost first. Often the answer is image optimisation, caching, script clean-up or a hosting upgrade, and we show you before-and-after results.

We can arrange extended response for critical sites, such as shops, with agreed hours and escalation contacts. Because we work from the UK and Pakistan, there is wider daily coverage than a single office gives. We state the response times for each plan clearly in the agreement.

Yes. We can manage a server or plan you already have, or host the site for you. We handle PHP and software upgrades, SSL, DNS, email checks and monitoring. Your domain and accounts stay in your name, so you can always move if you wish.

You can leave at any time under the notice terms in your agreement. We hand over documentation, credentials and backups, and we do not hold your domain, hosting or content hostage. We would rather earn the renewal each month by doing the work well.