DevOps & CI/CD
CI/CD pipelines that take each merge to production with tests, approvals and a way back
We set up the build, test and deployment pipelines behind your applications: reproducible builds, test gates on every pull request, one artefact promoted from staging to production, and a rollback your team has already rehearsed. A release becomes a pipeline run rather than an evening of manual steps.
Cloud & DevOps
What is DevOps and CI/CD?
DevOps is a way of building and running software in which development and operations share ownership of delivery, supported by automation. CI/CD is its core practice: continuous integration builds and tests every change automatically, and continuous delivery promotes tested, versioned artefacts through consistent environments to production, with approvals and rollback built in.
Most release pain is not caused by the code itself. It comes from the steps around it: a build that only works on one laptop, configuration files edited by hand on each server, a release script with undocumented flags that must run in the right order. Each manual step adds waiting time and another way to fail.
We start with what already exists: your build scripts, CI configuration, deployment notes and the last few releases that went wrong. Then we automate the path to production in order of risk: reproducible builds first, then tests that gate every merge, then one artefact promoted between environments, then progressive deployments with a rehearsed way back.
The aim is a delivery system your own team understands and can change. Pipelines live in your repositories, environments are described in Terraform and container definitions, and every release leaves a record of what shipped, who approved it and which checks passed.
Challenges
The problems we are usually brought in to solve
Releases bunched into big, risky batches
When deploying is slow and manual, changes pile up and ship together, so failures are larger and harder to trace back to a single commit.
Green in staging, broken in production
Each environment rebuilds the code from source, resolves dependencies afresh and reads hand-edited config files, so the build that passed in staging is not the build that ships.
Builds that only pass on one machine
Undeclared dependencies, local tool versions and cached files make builds unrepeatable, and onboarding a new developer takes days instead of hours.
Slow or flaky feedback on pull requests
Test suites that take too long or fail at random push developers to rerun jobs blindly, skip checks or batch work to avoid the wait.
No clean way back from a bad release
Without versioned artefacts and a tested rollback, recovering from a faulty deployment means an improvised hotfix under pressure.
Hotfixes that bypass the pipeline
Urgent fixes are copied straight onto servers without tests or review, and the next normal release quietly overwrites them, bringing the original bug back.
Capabilities
What the service covers
Continuous integration pipelines
Build, lint, unit and integration test stages in GitHub Actions or GitLab CI, with dependency caching and parallel jobs to keep feedback quick.
Artefact promotion and continuous delivery
The same versioned build moves from development to staging to production, with environment-specific configuration injected at deploy time rather than baked in.
Progressive deployment strategies
Rolling, blue-green or canary releases chosen per service, with automated checks on error rates and latency that halt a rollout and shift traffic back without waiting for a person.
Versioning and release notes
Every build stamped with a version, commit hash and build time, with release notes generated from merged pull requests, so anyone can see exactly what runs in each environment.
Container builds and registries
Docker image builds with layer caching, multi-architecture output where needed, tags tied to the commit and a private registry with clean-up rules for old images.
Rollback and migration safety
One-step redeploys of the previous release, backward-compatible database migration patterns and approval gates where your process requires a sign-off.
Pull request checks and merge rules
Required status checks, merge queues for busy repositories, pull request templates and code owner review on deployment files, so the main branch stays releasable.
Multi-service and monorepo pipelines
Path-based triggers and dependency-aware builds, so a change to one service does not rebuild and redeploy everything else.
Pipeline speed and cost tuning
Profiling slow stages, splitting test suites across runners, tuning caches and clearing old artefacts, so builds finish sooner and CI bills stop creeping up.
Our process
How an engagement runs
Every engagement has a named lead, a written scope and working software to review every one to two weeks.
- 01
Release path review
We time each stage from merge to live, mark every step a person still performs by hand, and look at what broke in recent failed releases.
- 02
Pipeline blueprint
We agree the target workflow in writing: branching model, pipeline stages, environments, approval points and the rollback method.
- 03
Build and test automation
Reproducible builds and the test gates that matter most go in first, so every pull request gets a dependable pass or fail.
- 04
Environments and deployment
Environments are codified, artefacts are promoted between them, and a progressive deployment strategy replaces manual release steps.
- 05
Handover and rollback rehearsal
We document each pipeline, rehearse a rollback with your engineers and pair on common changes, such as adding a service or a new deployment target.
Technology
Technology we use
Chosen per project for fit, maintainability and your team's ability to own it.
CI/CD
- GitHub Actions
- GitLab CI
- Jenkins
- Argo CD
Containers and runtime
- Docker
- Kubernetes
- Helm
- Nginx
- Linux
Environments and cloud
- Terraform
- AWS
- Google Cloud
- Microsoft Azure
- Vercel
Use cases
Where it makes the biggest difference
First pipeline for a hand-deployed product
Replacing copy-to-server deployments with an automated build, test and release flow, plus a documented and rehearsed rollback.
A fast lane for urgent fixes
A hotfix path that still runs the essential tests and records approval, so emergencies ship quickly without anyone bypassing the pipeline.
Service-by-service release pipelines
Separate pipelines per service with contract tests, so teams can ship their own component without waiting for a shared release window.
Mobile build and store automation
Automated signing, building and store submission for React Native or Flutter apps, released alongside the web front end and APIs.
Retiring an ageing build server
Migrating hand-maintained Jenkins jobs to versioned pipeline files on managed CI, then decommissioning the old build agents.
WordPress releases under version control
Themes and custom plugins moved into Git and deployed through a pipeline instead of edited over FTP, with a database backup taken before every release.
Industries
Industries we apply this to
Why Softweb Planet
Why teams choose us for this work
An in-house DevOps and SRE team
Our DevOps and SRE engineers work with AWS, GCP, Kubernetes and CI/CD as part of the core team, so the people designing your pipelines also understand what happens after a deploy.
Pipelines shaped by developers
Our team builds web, mobile and AI products as well, so we design release workflows around how engineers actually commit, review and test code.
Working changes every one to two weeks
You get a named lead, a written scope and pipeline improvements running in your repositories at every review, not a slide deck at the end.
Everything stays in your repositories
Pipeline definitions, Terraform modules and runbooks are committed to your version control from day one, so your team owns and can extend the result.
What you can expect
- Releases small enough to trace to a single change and reverse in one step
- Staging results you can trust, because the artefact tested there is the one that ships
- Fast, dependable feedback on every pull request
- A known version in every environment, with the commit and approver behind it
DevOps & CI/CD FAQ
Frequently asked questions
A CI/CD pipeline usually includes stages that build the code, run linting and automated tests, package a versioned artefact such as a Docker image, and deploy it through staging to production. Around those stages sit caching for speed, approval gates where your process needs a sign-off, notifications and a rollback path. We design the stages around your stack and risk, so a marketing site and a payments API get very different pipelines.
Timelines depend mainly on how many services you run, how much test coverage already exists and how far your environments have drifted apart. For a single application with some tests, a first working pipeline from commit to staging is often in place within a few weeks of discovery. Production deployment, preview environments and progressive releases are then added in stages, so you see value early rather than waiting for a finished platform.
Use the CI tool closest to where your code already lives, unless there is a strong reason not to. Teams on GitHub usually do well with GitHub Actions and teams on GitLab with GitLab CI, because permissions, pull requests and pipelines stay in one place. Jenkins still suits organisations with heavy on-premises build needs or large plugin investments, but it needs more upkeep. Whichever you choose, we keep pipeline logic in versioned files and small scripts rather than tool-specific plugins, so a later move stays manageable.
We run database migrations as a controlled pipeline step and design them to be backward compatible, so the previous application version still works if we need to roll back. In practice that means expand-and-contract changes: add new columns or tables first, deploy code that uses them, then remove old structures in a later release. Destructive migrations require an explicit approval and a verified backup before they run.
Rollback means redeploying the previous known-good artefact, not rebuilding old code under pressure. Because every build produces an immutable, versioned image or package, the pipeline can return production to the last release in a single step. With blue-green or canary deployments, a failing release can often be stopped before most users see it. We rehearse rollbacks during setup so your team knows the process works before it is needed.
Our pipelines can deploy to virtual machines, managed container services, Kubernetes clusters, serverless functions and front-end platforms such as Vercel, on AWS, Microsoft Azure or Google Cloud. You do not need Kubernetes to benefit from CI/CD, and for a single application a simpler target is often cheaper and easier to maintain. We match the release method to the platform, for example rolling updates on virtual machines or canary releases on a cluster.
Usually because staging is not running the same thing as production: a different build, different configuration, different dependency versions or very different data. We close those gaps by building each artefact once and promoting it unchanged, injecting only the configuration values that must differ, and creating both environments from the same Terraform modules and images. Post-deployment smoke tests then confirm the release works in production before all traffic moves to it.
Continuous delivery keeps every change ready to release, with a person deciding when it goes to production, while continuous deployment releases every change that passes the pipeline automatically. Both build, test and package each commit the same way. Continuous deployment needs dependable automated tests, monitoring and fast rollback, because nobody checks a release before customers see it. A common pattern is continuous delivery for core transactional systems and continuous deployment for lower-risk services and front ends.
Costs depend on scope: the number of applications and environments, your cloud provider, the current state of tests and infrastructure, and whether you need ongoing support. We start with a discovery call and a short audit of how you release today, then give a fixed quote for the agreed pipeline work. We also estimate running costs for CI minutes, container registries and environments so there are no surprises later.
Yes, we change delivery systems incrementally so your team keeps shipping throughout. New pipelines usually run alongside the existing process first, deploying to a non-production environment until the results match. We then switch one service or environment at a time and keep the old path available until the new one has handled several real releases. Changes to shared pipeline templates go through pull requests and review like any other code.
We track the four DORA metrics: deployment frequency, lead time for changes, change failure rate and time to restore service. They are calculated from your repository, pipeline and incident data rather than surveys or estimates. We record a baseline during the audit and review the trend with you as the work progresses. Developer feedback on build times and flaky tests completes the picture, because slow feedback rarely shows up in headline numbers.
Your team does, with as much or as little support from us as you want. Pipelines, Terraform and scripts are committed to your repositories, documented and reviewed with your engineers during the project, so they are comfortable changing them. Before handover we walk through common tasks such as adding a service, upgrading a runtime version or changing an approval rule. Ongoing support and further improvements can be agreed separately.
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