Kubernetes & Platform Engineering
Kubernetes platforms your developers can ship on without filing a ticket
We build Kubernetes clusters, container workflows and internal developer platforms that turn a new service into a template, a pull request and a monitored deployment. Developers get golden paths. Operators get one consistent, reviewable way to run everything.
Cloud & DevOps
What is platform engineering?
Kubernetes and platform engineering is the practice of running containerised applications on Kubernetes clusters and packaging the tooling around them, such as service templates, deployment pipelines, secrets, observability and access rules, into an internal developer platform. Developers follow supported golden paths to build, deploy and operate services, while a platform team keeps the clusters secure, patched and consistent.
Kubernetes handles scheduling, scaling and self-healing for containers. It does not, on its own, tell a developer how to get a new service into production. Without a platform layer, every team writes its own manifests, picks its own logging approach and queues up for the same two or three people who understand networking and secrets. The cluster works, yet shipping still feels slow.
Platform engineering treats that gap as a product. We find the steps developers repeat most, such as creating a service, adding a database, exposing an endpoint or rolling back a release, and turn each one into a supported golden path with sensible defaults, guardrails and documentation that lives next to the code.
We will also tell you when Kubernetes is the wrong answer. A product with two or three services often runs more cheaply and calmly on managed containers or a well-configured virtual machine. When Kubernetes is justified, we build it with infrastructure as code, GitOps delivery, autoscaling and monitoring, so the platform is reviewable and recoverable from the first day it carries traffic.
Challenges
The problems we are usually brought in to solve
Clusters only one person understands
A cluster built through console clicks and ad hoc kubectl commands becomes hard to rebuild, upgrade or audit the moment that engineer is unavailable.
Manifest sprawl across repositories
Each team copies and edits its own YAML, so resource limits, probes, labels and security settings drift apart and nobody knows which version is correct.
Developers queuing for platform tickets
A new service, database or DNS record means waiting on a small operations team, which turns routine work into a backlog.
Version upgrades that keep slipping
Kubernetes releases move quickly. Clusters left on old versions lose patches and provider support, and the eventual upgrade becomes a risky project of its own.
Node bills with no clear owner
Inflated resource requests, idle environments and missing autoscaling push cluster costs up, but nobody can attribute the spend to a team or service.
Weak isolation between workloads
Shared namespaces, broad service accounts and open network paths mean one compromised or misbehaving workload can affect everything else on the cluster.
Capabilities
What the service covers
Cluster design and build
Managed clusters on Amazon EKS, Azure AKS or Google GKE, or self-managed where you need it, with node pools, networking, ingress and storage defined in Terraform.
Containerisation with Docker
Production Dockerfiles with multi-stage builds, slim base images, non-root users and image scanning, so containers are quick to build and safer to run.
Internal developer platforms
A self-service layer, usually a service catalogue or portal plus templates and pipelines, that lets engineers create and manage services without raw cluster access.
Golden path templates
Opinionated starting points for common service types, such as a Node.js API, a Python worker or a Next.js front end, with health checks, logging, metrics and CI already wired in.
GitOps delivery
Helm charts or Kustomize overlays reconciled by Argo CD, so the state of every environment is visible in Git and every change has a reviewer and a rollback point.
Autoscaling and capacity tuning
Horizontal pod autoscaling, cluster autoscaling and right-sized requests and limits, tuned against measured traffic rather than guesswork.
Tenancy and workload isolation
Namespaces and resource quotas per team, default-deny network policies, and a separate service account per workload mapped to cloud IAM, so one team's mistake stays inside its own boundary.
Observability by default
Metrics, logs and traces collected for every workload with Prometheus and Grafana or your cloud's native tools, plus dashboards and alerts each new service inherits.
Cluster lifecycle management
Planned version upgrades, node image rotation and add-on updates, rehearsed on a non-production cluster before they reach production.
Our process
How an engagement runs
Every engagement has a named lead, a written scope and working software to review every one to two weeks.
- 01
Developer and cluster review
We interview developers and operators, review current clusters, pipelines and recent incidents, and list the tasks that cost your teams the most waiting time.
- 02
Paved-road design
We agree cluster topology, tenancy model, networking, delivery approach and the first two or three golden paths worth building, and record the decisions in writing.
- 03
Cluster baseline and rebuild test
Clusters, networking, identity and core add-ons are provisioned with Terraform and GitOps, then proven by rebuilding a non-production cluster from scratch.
- 04
Pilot service onboarding
One real service moves onto the platform through the new golden path, and we fix the friction its developers report before inviting other teams.
- 05
Onboard teams in waves
Further services move onto the platform team by team while we write runbooks, train your engineers and agree who owns upgrades and platform support afterwards.
Technology
Technology we use
Chosen per project for fit, maintainability and your team's ability to own it.
Containers and orchestration
- Docker
- Kubernetes
- Helm
Delivery
- GitHub Actions
- Argo CD
- GitLab CI
Infrastructure
- Terraform
- AWS
- Microsoft Azure
- Google Cloud
Observability and edge
- Prometheus
- Grafana
- Nginx
- Linux
Use cases
Where it makes the biggest difference
Cron jobs and workers off a single server
Moving scheduled scripts and background workers from one fragile server onto Kubernetes CronJobs and queue-driven deployments with retries, run history and alerts.
Per-branch namespaces on a shared cluster
Giving each feature branch its own namespace with the full service set, a quota and its own hostname on the shared ingress, created by the pipeline and deleted after merge.
Consolidating inconsistent clusters
Bringing several clusters built at different times under one Terraform and GitOps model with shared standards for security, logging and upgrades.
AI and data workloads beside applications
Scheduling model-serving APIs, batch jobs and GPU node pools alongside application services, with quotas so experiments cannot starve production.
Dedicated capacity for enterprise SaaS tenants
Giving larger customers their own namespace or cluster with network policies and resource quotas, while smaller tenants share pooled nodes on the same platform.
Industries
Industries we apply this to
Why Softweb Planet
Why teams choose us for this work
Cluster choices made by Kubernetes engineers
Kubernetes, AWS, Google Cloud and CI/CD are the core skills of our DevOps and SRE engineers, so node pool sizing, upgrade plans and alert rules are set by people who handle those details as routine work.
Golden paths designed from the developer's side
We also build APIs, web apps and AI services, so we know which platform defaults save developers time and which simply get in their way.
The simplest platform that fits
We recommend managed containers or a single cluster when that is enough, and add platform layers only when the number of teams and services justifies them.
Platform progress you can inspect
Every one to two weeks you review a working piece of the platform, such as a rebuilt cluster, a new template or a pipeline run, against a written scope owned by one named lead.
What you can expect
- New services reach production through one supported, documented path
- Clusters that can be rebuilt, upgraded and audited from code
- Developers self-serve routine changes instead of waiting in a ticket queue
- Cluster spend attributed to teams and services, with scaling that follows demand
Kubernetes & Platform Engineering FAQ
Frequently asked questions
Not always, and we will say so if you do not. Kubernetes pays off when you run many services, several teams deploy independently, or you need fine-grained scaling and isolation. A single application with modest traffic is often simpler and cheaper on managed container services such as Amazon ECS with AWS Fargate, Azure Container Apps or Google Cloud Run. We compare the options against your team size, traffic pattern and operating budget before recommending one.
An internal developer platform is the set of self-service tools, templates and automated workflows that let developers build, deploy and run software without deep knowledge of the infrastructure underneath. It usually combines a service catalogue or portal, golden path templates, CI/CD pipelines, environment provisioning and built-in observability. A platform team maintains it as a product, with developers as its users and their feedback shaping what gets built next.
A golden path is a supported, pre-built route for a common task, such as creating a new API service, with sensible defaults already in place. It typically includes a repository template, Dockerfile, deployment configuration, health checks, logging, metrics and a pipeline. Developers can step off the path when they have a good reason, but staying on it means less setup, consistent security and fewer surprises once the service is in production.
For most organisations a managed service such as Amazon EKS, Azure AKS or Google GKE is the right starting point, because the provider runs the control plane and handles much of the patching. The choice between them usually follows where your data, identity and other workloads already live. Self-managed clusters mainly suit on-premises, edge or strict data residency cases, and they need noticeably more operational effort to run well.
We migrate in waves, starting with a low-risk service that exercises the main golden path. Each application is containerised with Docker, given health checks and externalised configuration, then deployed alongside the current setup. Traffic shifts gradually through the load balancer or DNS, and the old environment stays available for rollback until the new one has run cleanly under real load. Databases usually remain on managed services rather than moving into the cluster.
We give each team or service its own namespace with resource quotas, then deny network traffic between namespaces by default and open only the paths a service needs. Every workload runs under its own service account, mapped to cloud permissions through EKS Pod Identity, AKS Workload Identity or GKE Workload Identity, so pods never share stored cloud keys. Pod security standards block privileged containers. Where tenants need stronger separation, such as a large customer or a sensitive workload, we use dedicated node pools or a separate cluster.
Upgrades are planned, rehearsed and applied one minor version at a time. We check your manifests and Helm charts for deprecated APIs, upgrade a non-production cluster first and run smoke tests, then roll production node pools gradually so workloads move without interruption. Because the cluster is defined in Terraform and GitOps, each upgrade is a reviewed code change rather than a list of manual commands someone has to remember.
Yes, where measured usage shows waste, and in clusters it tends to sit in a few predictable places. Resource requests set far above real consumption stop the scheduler packing pods onto fewer nodes, so we right-size them from Prometheus data. We tune the cluster autoscaler so empty nodes are removed, move interruption-tolerant workloads to spot or preemptible node pools, and label namespaces so cost can be reported per team. Headroom for peaks stays in place.
We use both, depending on what each workload needs. Helm suits packaging reusable services and third-party add-ons with configurable values, while Kustomize works well for layering environment-specific changes over plain manifests. Many platforms combine them, with Helm charts for shared components and overlays per environment. Either way, the rendered configuration lives in Git and Argo CD applies it, so environments stay consistent and every change is traceable.
It depends on how many services, environments and teams the platform must support from the start, and on whether your applications already run in containers. A managed cluster with GitOps delivery, monitoring and one golden path, proven on a single well-defined service, is a realistic first release within a few weeks of discovery. Onboarding a large estate takes longer and is planned team by team, so developers use the platform well before every service has moved.
Kubernetes platform work is quoted as a fixed price for each agreed phase, set after discovery once the scope is clear. The main drivers are the number of clusters and regions, how many services must be containerised or onboarded, whether you need a developer portal or only templates and pipelines, and whether we support upgrades afterwards. We estimate cluster running costs separately, covering control-plane fees, node pools, load balancers and log storage, so the build cost and the monthly bill are both visible.
Not always, but someone must clearly own the platform. Kubernetes ships around three minor releases a year and managed providers retire older versions on a published schedule, so upgrades, add-on patching and alert response are recurring work rather than a one-off. A single managed cluster can often be run by a few engineers alongside their other duties. Several clusters and teams usually justify a dedicated platform team. We agree ownership in writing, train your engineers with runbooks and pairing, or continue handling upgrades for you.
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