FinTech
FinTech software for payments, ledgers, reconciliation and risk
We build payment integrations, double-entry ledgers, reconciliation jobs, risk tooling and customer dashboards with idempotent APIs, audit trails and monitored releases, so your product can move money and explain every transaction.
Overview
Technology for fintech companies
In financial products, small engineering shortcuts become expensive. A retried request charges a customer twice. A balance calculated in two places drifts apart. A rounding rule applied in the app but not on the statement produces a figure nobody can explain. A late change breaks a settlement file that was never tested.
Softweb Planet engineers the parts of a fintech platform where correctness matters most: payment and payout integrations, ledgers and wallets, reconciliation, customer and operations dashboards, and risk tooling that helps analysts review unusual activity. Our DevOps and SRE engineers build the pipelines, monitoring and infrastructure alongside the application, so reliability is designed in rather than retrofitted after an incident.
The approach suits payment start-ups, lending and wallet products, and established firms adding digital channels in the UK, Pakistan, Saudi Arabia and other markets. We build the technology and the evidence trail behind it; your compliance team and advisers own the regulatory decisions.
Challenges
What fintech companies are up against
Payment flows full of edge cases
Partial captures, refunds, chargebacks, timeouts and webhooks that arrive late or out of order all need explicit handling, and each gap becomes a support ticket or a financial loss.
Balances that refuse to reconcile
Provider reports, internal records and bank statements disagree, and finance teams spend days matching them in spreadsheets before month end.
Risk signals scattered across tools
Login, device, transaction and identity verification data sit in separate systems, rules are hard-coded, and analysts have no single queue to review flagged activity.
Payment changes that only fail in production
Provider sandboxes behave differently from live accounts and edge cases such as partial refunds are hard to reproduce, so teams batch changes into rare, nervous releases and bugs surface as customer complaints.
No record of who changed a limit, or why
Who raised a customer's limit, who approved a manual adjustment and which code was live at the time should be answerable in minutes, not reconstructed from chat threads.
Different payment rails in every market
Faster Payments and open banking in the UK, Raast and mobile wallets in Pakistan, and mada cards in Saudi Arabia each behave differently, and every bespoke integration adds its own failure modes.
What we build
Technology solutions for this sector
Payment orchestration service
One internal payments API in front of several providers, with idempotency keys, verified webhooks, retries with backoff and routing by market and payment method, connecting to Stripe and local gateways through their merchant APIs.
Double-entry ledger and wallet services
An append-only ledger that records every movement as balanced journal entries, supports holds, releases, fees and multiple currencies, and derives balances that can be rebuilt for any point in time.
Automated reconciliation pipelines
Daily jobs that match provider settlement files, bank statements and ledger entries, clear the straightforward matches and send exceptions to a finance queue with the evidence attached.
Risk and transaction monitoring tooling
A versioned rules engine combined with machine learning anomaly scores, feeding a case management queue where analysts see why each item was flagged and record a decision.
Customer balance views and back-office consoles
Web and mobile views of balances, transactions, statements and payout status for customers, plus internal consoles with role-based access and maker-checker approval for limit changes, manual credits and refunds.
Business and customer onboarding flows
Onboarding journeys that call an identity verification provider, look up UK companies through the Companies House API, extract details from incorporation and proof-of-address documents and route incomplete or flagged applications to an operations queue.
Payment test harness and release checks
Automated tests that replay webhooks late, twice and out of order against provider sandboxes, check that every ledger journal balances, and gate each release on payment success rates per provider once it is live.
We build software and infrastructure and do not provide legal or regulatory advice. Where your product is subject to financial regulation or card scheme rules, we work within the requirements your compliance team and advisers set, and we produce the technical evidence they ask for, such as audit logs, access reviews, change records and test results. Decisions about licensing, regulatory status and compliance remain with your organisation.
Typical projects
Where we usually start
- 01A payments API that routes card, wallet and bank transfer payments to different providers by market, producing one reconciliation report for the finance team.
- 02A ledger service for a wallet product that records every movement as balanced journal entries and serves live balances to the mobile app.
- 03A transaction monitoring console where analysts review flagged payments, see the rules and scores behind each flag and record their decision.
- 04A business onboarding flow that pulls company details from Companies House, runs director identity checks through a verification provider and sends incomplete applications to an operations queue.
- 05A test harness that replays real-world payment event sequences against provider sandboxes and blocks any release that leaves a ledger journal unbalanced.
Services and solutions
How we help fintech companies
FinTech FAQ
Frequently asked questions
We make every payment operation idempotent and track each payment through a strict state machine. Each request carries a unique key, so a retry returns the original result instead of creating a second charge, and the ledger rejects a second entry for the same provider reference. When a call times out and the outcome is unknown, the system asks the provider for the payment's status before trying again. Anything that still slips through is caught by the daily reconciliation against provider settlement data.
If your product holds balances, moves money between parties or charges fees, a double-entry ledger is usually worth it. Every movement is recorded as balanced debits and credits that are never edited, only reversed with a new entry, so balances can be rebuilt and explained at any point in time. A single transactions table works for simple payment acceptance, but it tends to break down once refunds, holds, fees and multiple currencies appear.
Yes, we build tooling that helps your analysts find and review suspicious activity. The design combines a versioned rules engine for known patterns with machine learning scores for unusual behaviour, both feeding a case queue where analysts see why a transaction was flagged and record their decision. Rules and thresholds are owned by your risk team, every change is logged, and models are evaluated against labelled historical cases before they influence any decision.
We protect financial data at three points: storage, access and change. Ledger entries are append-only, account numbers and other sensitive fields are encrypted with keys held in a managed key service, and secrets never sit in code or configuration files. Staff access follows least privilege with multi-factor authentication, and production access is granted for a limited time against a ticket. Card numbers stay with the payment provider through tokenisation. Limit changes, manual credits and large refunds need a second approver and are written to an audit log that cannot be edited.
Yes. We build the technology and work within the controls your compliance team specifies; we do not provide regulatory advice or make compliance decisions. In practice we design features such as approval workflows, data retention and audit trails to their requirements, and supply the evidence auditors usually ask for: architecture and data flow documentation, change history from the deployment pipeline, access reviews and test results. Your compliance lead can join sprint reviews whenever a control is being built.
We test against provider sandboxes using a harness that reproduces the failures live systems produce. It sends webhooks late, twice and out of order, simulates timeouts with unknown outcomes and replays anonymised event sequences from production. After every run it checks ledger invariants, such as every journal balancing to zero and no balance going negative without an approved overdraft. After release, a few real transactions on internal accounts confirm the end-to-end path, and payment success rates per provider are compared with the previous version.
Yes, through each provider's published APIs. In the UK the practical route is usually an established open banking provider that manages bank connections and customer consent, rather than connecting to each bank directly. In Pakistan and Saudi Arabia we integrate local gateways and wallets through their merchant APIs, including mada cards and Raast transfers where your gateway supports them. Each provider sits behind your own internal payments interface, so adding or replacing one later does not mean rewriting checkout, payouts or reporting.
Usually not. A double-entry ledger in a conventional database such as PostgreSQL is simpler to build, faster to query, easier to correct with reversing entries and familiar to auditors. A blockchain earns its place when several independent organisations must share one record that none of them controls alone, such as settlement between partner firms or tokenised assets that move between them. Our blockchain solution architect can assess whether your case meets that test, and we will recommend a conventional ledger when it does not.
Fintech build costs depend on scope, so we give a fixed quote only after discovery has defined it. The biggest drivers are the number of payment providers and markets, whether you need your own ledger, the depth of risk and reporting tooling, and the testing and documentation your partners and auditors expect. Many teams start with one well-defined piece, such as reconciliation automation or a payments API in front of an existing provider, then extend in phases once it is live.
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