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AEO & GEO (AI Search Optimisation)

Give AI answer engines accurate, citable facts about your business

ChatGPT search, Google AI Overviews, Perplexity and Copilot assemble answers from sources they can retrieve and trust. We work to make your site one of those sources: crawlable, clearly structured, consistent across the web and specific enough to quote. Nobody controls what these systems say, so we measure what they actually return.

Digital Growth

What is AEO and GEO?

AEO (answer engine optimisation) and GEO (generative engine optimisation) are the practices of making a business easy for AI search tools, such as Google AI Overviews, ChatGPT search, Perplexity and Microsoft Copilot, to find, understand, quote and cite. They work through crawler access, consistent entity information, structured data, direct answers in page content and corroboration from trusted third-party sources.

Buyers can now put a question to an assistant instead of scanning a list of links: which supplier to shortlist, how two options compare, what a service should cost. The generated answer may cite only a handful of sources. If your business is missing from those sources, or described with outdated details, you may never know the conversation took place.

Answer engines mostly retrieve from search indexes and live crawls, then use a language model to summarise what they find. The fundamentals therefore still decide eligibility: pages must be reachable by the right crawlers, render as text without heavy client-side scripts and state facts plainly. On top of that we work on the signals generative systems lean on: a consistent entity description, structured data that matches visible content, passages that answer one question completely, and corroboration from sources other than your own site.

We are direct about the limits. No agency controls what a model says, answers vary between runs and users, and platforms change how they select sources without notice. So we treat AEO and GEO as measured practice rather than a promise: we track a fixed panel of buyer questions across answer engines, record when and how you are mentioned, and adjust content and entity work according to what changes.

Challenges

The problems we are usually brought in to solve

  • Absent from generated shortlists

    Competitors are named when buyers ask an assistant for recommendations, while your business is missing even though it ranks in ordinary search results.

  • Assistants repeating outdated facts

    AI answers quote an old address, a discontinued service or someone else's pricing because inconsistent external sources outweigh your own pages.

  • Copy with nothing quotable

    Long introductions and vague marketing language give answer engines no clear statement to use, so they cite a forum thread or directory instead.

  • Retrieval crawlers blocked by accident

    Firewall rules, bot protection or a copied robots.txt file shut out the crawlers answer engines use for search retrieval, removing the site from consideration.

  • No view of what AI answers say

    Standard analytics reveal little about what happens inside generated answers, so teams cannot tell whether any effort is changing the result.

  • A thin entity footprint

    Without consistent profiles, reviews and third-party mentions, models have little evidence of what the business does, where it operates and who it serves.

Capabilities

What the service covers

  • AI answer visibility tracking

    A panel of real buyer questions sampled repeatedly across ChatGPT search, Google AI Overviews, Perplexity and Copilot, recording mentions, citations, accuracy and the sources each engine prefers.

  • Crawler access and rendering review

    Robots.txt, firewall and CDN bot rules checked so search and retrieval crawlers can reach key pages, with the important content present in server-rendered HTML.

  • Entity consolidation

    One consistent description of who you are, what you offer and where you operate, aligned across the website, Google Business Profile, directories, social profiles and partner listings.

  • Answer-first content restructuring

    Sections rewritten to open with a direct, self-contained answer, followed by specifics such as process, criteria, limits and examples that a model can quote accurately.

  • Entity schema and sameAs links

    Markup describing the business, its services, people and products, with sameAs links to official profiles, generated from the same data as the visible page so the two never disagree.

  • Comparison and decision content

    Pages for the questions assistants field most often, such as how options compare, what drives cost and what a term means, written with honest trade-offs.

  • Third-party corroboration

    Accurate mentions earned on industry publications, directories, review platforms and community sites that answer engines already cite for your topics.

  • Product data for shopping answers

    Clean product titles, attributes, prices and availability in schema and merchant feeds, so shopping-style answers describe your range correctly.

  • Bing indexing for Copilot

    Bing Webmaster Tools verified, sitemaps submitted and IndexNow notifications sent on publish, because Copilot draws on Bing's index and many sites have never checked how Bing sees them.

Our process

How an engagement runs

Every engagement has a named lead, a written scope and working software to review every one to two weeks.

  1. 01

    Question and fact discovery

    We gather the questions buyers ask before contacting you, from sales calls, support tickets and Search Console queries, and document the facts every answer must get right.

  2. 02

    Baseline across answer engines

    The question panel is run several times on each engine to allow for variation, recording mentions, citations, accuracy and which sources are cited instead of you.

  3. 03

    Make pages retrievable

    Crawler access, rendering, indexing in Google and Bing, structured data and page speed come first, because content cannot be cited if it cannot be retrieved.

  4. 04

    Content and entity work

    Priority pages are restructured into answer-first sections, new pages cover unanswered questions, and business details are aligned across external profiles.

  5. 05

    Rerun, compare and iterate

    We rerun the panel on an agreed cadence, compare results with the baseline and the previous run, and choose the next work from the gaps that remain.

Technology

Technology we use

Chosen per project for fit, maintainability and your team's ability to own it.

Search and referral data

  • Google Search Console
  • Google Analytics

Entities and structured data

  • Schema markup
  • Google Business Profile

Content platforms

  • WordPress
  • Next.js

Monitoring and reporting

  • Python
  • n8n
  • Looker Studio

Use cases

Where it makes the biggest difference

  • Professional firm on assistant shortlists

    A consultancy or law firm wants to appear when buyers ask an assistant which firms handle a particular type of work in their city or sector.

  • SaaS product in comparison answers

    A software company wants accurate representation when users ask how it compares with alternatives, including pricing model, integrations and limits.

  • Correcting answers after a rebrand

    A business that renamed, relocated or changed its services finds assistants repeating old facts, and needs the underlying sources updated so answers catch up.

  • Clinic explaining treatments clearly

    A private clinic wants its plain-language explanations of treatments and booking steps to be sources AI Overviews can draw on, with medical content reviewed by its clinicians.

  • Retailer described correctly in shopping answers

    A retailer wants product attributes, availability and returns policy described correctly when assistants suggest products in its category.

  • Arabic and English answers that agree

    A business serving Saudi Arabia wants its Arabic and English profiles, schema and key pages to state the same facts, so answers in either language describe it the same way.

Why Softweb Planet

Why teams choose us for this work

  • Hands-on with retrieval systems

    We also build retrieval-augmented assistants that split, rank and cite documents, so we understand the general mechanics answer engines rely on, even though each platform keeps its exact selection rules private.

  • Technical SEO and development together

    Crawler rules, server rendering, schema generation and site speed are handled by the same team that writes the content plan, so eligibility problems get fixed in the code.

  • Measurement without promised placements

    We report what answer engines actually return for your questions, including when nothing has moved, rather than claiming control over systems no outside agency controls.

  • Planned per market and language

    We serve clients in the UK, Pakistan, Saudi Arabia and beyond, so question panels and entity work are set up per market, with any Arabic or Urdu content checked by native speakers before publication.

What you can expect

  • A site that answer engines can crawl, render and quote accurately
  • One consistent description of the business across your site and the sources that corroborate it
  • Content that answers buyer questions directly, for people and machines alike
  • A repeatable view of how AI answers mention and cite you over time

AEO & GEO (AI Search Optimisation) FAQ

Frequently asked questions

SEO aims to rank pages in traditional search results, AEO aims to have your content used as the direct answer to a question, and GEO aims to have generative AI systems mention and cite your business in the answers they write. They overlap heavily, since all three depend on crawlable pages, clear structure and trustworthy content. AEO and GEO put extra weight on entity consistency, quotable passages and corroboration from other sources.

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